Privacy policy

Privacy Policy for Maisey Daisey Ltd

Introduction

This privacy policy provides important information on how Maisey Daisey Ltd collects, uses, and protects your personal data when you visit and use our website, www.maiseydaiseyltd.com. Maisey Daisey Ltd is the data controller for your personal data and is responsible for ensuring that your personal information is handled securely and in compliance with applicable data protection laws.

Contact Information

  • Full name of legal entity: Maisey Daisey Ltd
  • Email address: maiseydaiseyltd@gmail.com
  • Postal address: 55 Wardle Crescent, Leek, Staffordshire, ST13 5PN

It is important that the personal information we hold about you is accurate and up to date. If your personal information changes, please let us know by emailing us at maiseydaiseyltd@gmail.com.

Types of Data We Collect

  1. Personal Data: This includes any information that can identify you as a living individual. Personal data may include, but is not limited to:

    • Name
    • Email address
    • Phone number
    • Shipping address (including town, county, and postal code)
    • Cookies and usage data

  2. Usage Data: This includes information about how you use our website and services, such as IP address, browser type, pages visited, and the time spent on our site.

  3. Cookies: Cookies are small files stored on your device (computer or mobile device) that help us improve your experience by remembering your preferences and activity.

Data Controller and Processors

  • Data Controller: Maisey Daisey Ltd is the data controller for your personal data, meaning we are responsible for deciding how and why your personal data is processed.
  • Data Processors: We may use third-party service providers (data processors) to assist us in processing your personal data. These service providers are required to handle your data securely and only for the purposes specified by us.

Information Collection and Use

We collect different types of data to provide and improve our services:

  • To process your orders and provide customer support
  • To notify you about changes to our services
  • To analyze how our website and services are used
  • To send you promotional materials and newsletters (you can opt out at any time)

Use of Personal Data

We may use your personal data for the following purposes:

  • To deliver and maintain our services
  • To notify you about updates or changes to our services
  • To allow you to participate in interactive features when available
  • To provide customer support and resolve issues
  • To analyze website traffic and improve our services
  • To send you marketing communications, if you have opted in

Legal Basis for Processing Personal Data (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • We need to process your data to perform a contract with you (e.g., processing orders)
  • You have given us your consent
  • Processing is in our legitimate interests (e.g., improving services or marketing) and does not override your rights
  • We need to comply with legal obligations (e.g., tax and accounting requirements)

Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, to comply with legal obligations, and to resolve disputes. Usage data is typically retained for shorter periods unless it is used to improve the functionality of our services.

Transfer of Data

Your personal data may be transferred to, and maintained on, servers located outside of your country. By using our services, you consent to the transfer of data to the UK or other countries with different data protection laws.

Disclosure of Data

We may disclose your personal data under the following circumstances:

  • To comply with legal obligations or in response to requests from public authorities
  • To protect the rights and property of Maisey Daisey Ltd
  • To investigate or prevent wrongdoing in connection with our services
  • To protect the personal safety of users or the public

Security of Data

We are committed to protecting the security of your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following rights regarding your personal data:

  • Right to access: You can request information about the personal data we hold about you.
  • Right to rectification: You can request to correct any inaccurate or incomplete personal data.
  • Right to erasure: You can request that we delete your personal data.
  • Right to restriction: You can request that we restrict the processing of your personal data under certain conditions.
  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to object: You can object to the processing of your personal data under certain circumstances.
  • Right to withdraw consent: You can withdraw your consent for data processing at any time.

To exercise these rights, please contact us at maiseydaiseyltd@gmail.com. You may also lodge a complaint with your local data protection authority.

Service Providers

We may engage third-party service providers to assist in delivering services on our behalf, such as payment processing, marketing, or analytics. These service providers have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics and Behavioral Advertising

We use third-party analytics services like Google Analytics to track and analyze website traffic. Google may also use this data to personalize ads. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We may also use remarketing services like Google AdWords and Facebook to advertise to you after you visit our website. You can opt-out of these services via their respective settings.

Payments

For payment processing, we use third-party services such as WorldPay and PayPal. We do not store or collect your payment card details. These services are governed by their own privacy policies.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us, and we will take steps to delete it.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates by email or a prominent notice on our website.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

  • Email: maiseydaiseyltd@gmail.com
  • Phone: 07581529176
  • Address: Maisey Daisey Ltd, 55 Wardle Crescent, Leek, Staffordshire, ST13 5PN

By using our services, you agree to the terms of this privacy policy.