My GSP loves lying both on top and snuggling inside. Very impressed with the quality of the bed.
Lovely well made that my dog loves , no hesitation she was in it xx
Quality bed, we have removed the padding from the hood so it moulds around our dog a bit more.
Great company to deal with, who provide excellent goods
Thank you so much for the ⭐⭐⭐⭐⭐ review
We’re really pleased to hear you’re happy with the Dog Cave Bed and that you found us a great company to deal with. Your kind words about our products truly mean a lot to us.
Thank you for choosing Maisey Daisey and for helping support dogs in rescue with every purchase
We have a 16 year old dog who wants to tunnel under a flap type bed but can't. This more structured flap/arch really works for him..thank-you.
Tried it for 24hrs. Complained then was asked to return it… when it came in a vacuum bag… obviously I’d binned all the packaging no refund…. V disappointed
Dear Bryn
We’re sorry to hear that you were disappointed with your purchase. However, we'd like to clarify the situation.
You originally contacted us stating that the zip on your large dog cave bed had broken after three days and asked if we could refund or resolve the issue. We promptly responded, offering two options: a repair or a refund, both of which required the return of the bed or just the cover so we could assess the issue. Our cave beds are of extremely high quality, so understanding what happened was important to us.
You then responded that returning the bed was a “huge ask,” given its size and the vacuum-sealed packaging. Despite this, we reassured you that we would cover the return postage and also requested photos of the damage so we could help resolve the matter. Unfortunately, you did not respond to our follow-up messages.
As with any retailer, including major stores like Argos, a faulty item must be returned in order to be repaired or refunded. We always strive to provide excellent customer service and were more than willing to resolve the issue, but without the item or any further communication, we were unable to do so.
Lastly, reviews like this do not damage a business where the owners take wages or dividends—because we take neither. They do, however, impact the dog rescues we support, as all profits from Maisey Daisey Ltd are donated to help dogs in need.
If you would still like us to assist, we remain happy to help. Please feel free to get back in touch.
Best wishes,
Tracey
Maisey Daisey Ltd
Purchased a cave bed for our 10 month old black lab, to help the transition from her crate. So far, so good, she absolutely loves it. Quality product.
Ah it’s perfect Dougal loves it he normally likes being covered with a blanket so ino need now 🙏🐶x
Teddy our Westie seems to like this bed which keeps him warmer overnight than the ordinary donut style one he has. Only had it a few weeks but seems good quality and the canopy seems sturdy enough to stay up as it should.
Perfect robust design with detachable hood for warmer weather. The material is excellent quality and all components separate and can be washed. Can't fault it and Dot loves it.
Our dog loves this bed. At first we thought it was too big for our lounge as we got the xl. but our littlest dog loves hiding in it. she’s got used to it now. our big dogs are too big really but they have tried. it is quite high but really comfy. great quality item and company no issues with them
My GSP loves lying both on top and snuggling inside. Very impressed with the quality of the bed.
Lovely well made that my dog loves , no hesitation she was in it xx
Quality bed, we have removed the padding from the hood so it moulds around our dog a bit more.
Great company to deal with, who provide excellent goods
Thank you so much for the ⭐⭐⭐⭐⭐ review
We’re really pleased to hear you’re happy with the Dog Cave Bed and that you found us a great company to deal with. Your kind words about our products truly mean a lot to us.
Thank you for choosing Maisey Daisey and for helping support dogs in rescue with every purchase
We have a 16 year old dog who wants to tunnel under a flap type bed but can't. This more structured flap/arch really works for him..thank-you.
Tried it for 24hrs. Complained then was asked to return it… when it came in a vacuum bag… obviously I’d binned all the packaging no refund…. V disappointed
Dear Bryn
We’re sorry to hear that you were disappointed with your purchase. However, we'd like to clarify the situation.
You originally contacted us stating that the zip on your large dog cave bed had broken after three days and asked if we could refund or resolve the issue. We promptly responded, offering two options: a repair or a refund, both of which required the return of the bed or just the cover so we could assess the issue. Our cave beds are of extremely high quality, so understanding what happened was important to us.
You then responded that returning the bed was a “huge ask,” given its size and the vacuum-sealed packaging. Despite this, we reassured you that we would cover the return postage and also requested photos of the damage so we could help resolve the matter. Unfortunately, you did not respond to our follow-up messages.
As with any retailer, including major stores like Argos, a faulty item must be returned in order to be repaired or refunded. We always strive to provide excellent customer service and were more than willing to resolve the issue, but without the item or any further communication, we were unable to do so.
Lastly, reviews like this do not damage a business where the owners take wages or dividends—because we take neither. They do, however, impact the dog rescues we support, as all profits from Maisey Daisey Ltd are donated to help dogs in need.
If you would still like us to assist, we remain happy to help. Please feel free to get back in touch.
Best wishes,
Tracey
Maisey Daisey Ltd
Purchased a cave bed for our 10 month old black lab, to help the transition from her crate. So far, so good, she absolutely loves it. Quality product.
Ah it’s perfect Dougal loves it he normally likes being covered with a blanket so ino need now 🙏🐶x
Teddy our Westie seems to like this bed which keeps him warmer overnight than the ordinary donut style one he has. Only had it a few weeks but seems good quality and the canopy seems sturdy enough to stay up as it should.
Perfect robust design with detachable hood for warmer weather. The material is excellent quality and all components separate and can be washed. Can't fault it and Dot loves it.
Our dog loves this bed. At first we thought it was too big for our lounge as we got the xl. but our littlest dog loves hiding in it. she’s got used to it now. our big dogs are too big really but they have tried. it is quite high but really comfy. great quality item and company no issues with them
My GSP loves lying both on top and snuggling inside. Very impressed with the quality of the bed.
Lovely well made that my dog loves , no hesitation she was in it xx
Quality bed, we have removed the padding from the hood so it moulds around our dog a bit more.
Great company to deal with, who provide excellent goods
Thank you so much for the ⭐⭐⭐⭐⭐ review
We’re really pleased to hear you’re happy with the Dog Cave Bed and that you found us a great company to deal with. Your kind words about our products truly mean a lot to us.
Thank you for choosing Maisey Daisey and for helping support dogs in rescue with every purchase
We have a 16 year old dog who wants to tunnel under a flap type bed but can't. This more structured flap/arch really works for him..thank-you.
Tried it for 24hrs. Complained then was asked to return it… when it came in a vacuum bag… obviously I’d binned all the packaging no refund…. V disappointed
Dear Bryn
We’re sorry to hear that you were disappointed with your purchase. However, we'd like to clarify the situation.
You originally contacted us stating that the zip on your large dog cave bed had broken after three days and asked if we could refund or resolve the issue. We promptly responded, offering two options: a repair or a refund, both of which required the return of the bed or just the cover so we could assess the issue. Our cave beds are of extremely high quality, so understanding what happened was important to us.
You then responded that returning the bed was a “huge ask,” given its size and the vacuum-sealed packaging. Despite this, we reassured you that we would cover the return postage and also requested photos of the damage so we could help resolve the matter. Unfortunately, you did not respond to our follow-up messages.
As with any retailer, including major stores like Argos, a faulty item must be returned in order to be repaired or refunded. We always strive to provide excellent customer service and were more than willing to resolve the issue, but without the item or any further communication, we were unable to do so.
Lastly, reviews like this do not damage a business where the owners take wages or dividends—because we take neither. They do, however, impact the dog rescues we support, as all profits from Maisey Daisey Ltd are donated to help dogs in need.
If you would still like us to assist, we remain happy to help. Please feel free to get back in touch.
Best wishes,
Tracey
Maisey Daisey Ltd
Purchased a cave bed for our 10 month old black lab, to help the transition from her crate. So far, so good, she absolutely loves it. Quality product.
Ah it’s perfect Dougal loves it he normally likes being covered with a blanket so ino need now 🙏🐶x
Teddy our Westie seems to like this bed which keeps him warmer overnight than the ordinary donut style one he has. Only had it a few weeks but seems good quality and the canopy seems sturdy enough to stay up as it should.
Perfect robust design with detachable hood for warmer weather. The material is excellent quality and all components separate and can be washed. Can't fault it and Dot loves it.
Our dog loves this bed. At first we thought it was too big for our lounge as we got the xl. but our littlest dog loves hiding in it. she’s got used to it now. our big dogs are too big really but they have tried. it is quite high but really comfy. great quality item and company no issues with them